Not being able to connect to the virtual desktop or virtual applications is another common problem. If everyone else in your vicinity is experiencing the same issue of the desktop screen taking time to refresh 4. If everyone else in your vicinity is not having the same issue, then this could be an issue with the hardware in your thin client. Likewise, key strokes aren’t immediately showing up on your desktop and sometimes you can type in several words and it takes several seconds for them to all appear. Symptoms of slow screen refresh include mouse movements taking longer than expected, so moving your mouse left isn’t instantaneous, instead taking a few seconds to catch up. Other symptoms could include the virtual desktop freezing and taking a few seconds to come back to life, with this repeated several times or just intermittently. Once the login part has been successful, if the time taken for the virtual desktop to become fully functional takes a long time could be systematic of performance issues on the remote server or network issues and not the thin client itself. I was classed as not important enough to log in, so I got a paid day off instead. This led to extremely long login times and in the end the company decided to prioritise who could and who couldn’t log on to company services. I’ve seen cases where because of bad weather, more people decided to work from home and the company didn’t have enough servers to cope with the additional demand. Overloaded servers can cause logins to slow down. Or there could be issues with the remote servers the thin client connects to not having the resources to timely deal with the login requests. Slow logins to the virtual desktop from the thin client could indicate network issues whereby the bandwidth available is constrained, may be through contention from many other devices using the same network connections such as Wi-Fi. It’s also worth while checking the network cables to make sure the these are not loose, and the thin client can make connections across the network. Slow logins at the thin client stage could indicate issues with the authentication service, requiring further investigation. Once for the thin client and then again for the virtual desktop session. Then these pre-authenticated credentials are automatically passed through to the virtual desktop session, avoiding the need to log in twice. Some thin clients can integrate with authentication services like Microsoft Active Directory directly, allowing users to pre-authenticate themselves. So it is vitally important to work out whether the performance issue is with the thin client or the remote server the thin client connects to, before trying to engage on a course of action to try to fix the performance issue.īelow the common issues experienced by thin client users and what could be causing these issues are listed. Many of the issues will not be with the thin client itself but with the remote servers the thin client connects to. Leading to slow login times and poor desktop refreshes, where there is a lag between moving the mouse or pressing the keyboard and the resulting change appearing on the desktop. Thin Client Performance issues? Thin clients can experience a number of performance issues resulting in slowing down or even a complete disruption of the user experience. Looking at trying to find the nature of the performance issues and where to look for answers makes a lot of sense and this can save time in deciphering any issues.
Thin client devices are simpler than computers, but they can still have performance issues. 7 Thin Client Performance Issues Solved (Amazing)